Community Alignment Support Specialist

FCI trains over 50 community partners in 20 states on how to implement the evidence-based Family Connects (FC) Model that provides family-centered, whole-person integrated care for newborns and their families. Participating communities offer home visits by FC-trained nurses within the first few weeks of birth to promote equitable maternal and infant outcomes and to connect them to local community resources. Family participation is voluntary, free, and an option to all of the community’s residents who have a newborn.

Occupational Summary

The Family Connects International Community Alignment Support Specialist (CASS) is a highly-skilled instructor to community partners and internal implementation specialists on how best to cultivate local relationships with other agencies to ensure families with newborns have a robust, referral network to meet all their needs. This position works within the Community Impact Team and reports directly to the Director of Community Impact.


Provides guidance, training, and support to FCI’s community partners in a team-based approach with the Implementation Team and Nursing Team to support the community alignment component of the FC Model.

  • Provide technical assistance on writing Community Alignment Plans, developing Community Advisory Boards, training local Community Alignment Specialists, and creating a resource referral directory.
  • Co-creates processes to center family voice in continuous process improvement in the implementation of the local FCI programming.

Trains local practitioners on evidence-informed approaches of community engagement, activism, and coalition action for systems building, re-engineering, or transformation.

  • Offers strategic support through cohort calls, partner-specific support calls, and individualized coaching sessions for local staff and/or stakeholders.
  • Develops and updates guidance documents for community alignment for community partners, including the Community Alignment Guide, training materials, and other informational and educational materials.
  • Creates or adapts content for FCI Learning Management System on key frameworks for community/coalition building such as Collective Impact.

Advises community partners on how to strengthen their local networks of agencies and systems with data-informed strategies for coordination and capacity-building using insights from FCI data systems and local administrative data.

  • Convenes local stakeholders to facilitate reviews of local assets and gaps to develop strategies for promoting equitable outcomes for each and every newborn.
  • Creates, reviews, and/or provides feedback on community alignment reports for community partners- as needed.

Serves as an internal subject matter expert by providing implementation specialists education, tools, and process improvements for community alignment, including the Community Alignment Manual to support internal FCI staff in their direct support to community partners.

  • Ensure quality of FCI’s support in the community alignment space by providing monthly structured reviews and learning questions for KPIs.
  • Present on community alignment at internal and external forums.

Required Qualifications

  • Education/Training: Master’s degree in public administration, urban planning, business, social psychology, public health or a related field (for example, social work, policy) or equivalent experience.
  • Minimum of five (5) years in leadership roles for community engagement, systems improvement, facilitation, and/or professional training.
  • Two (2) or more years of demonstrated experience leading community initiatives for social change and/or public health programming.
  • Advanced proficiency with project management tools and approaches for managing complex projects.
  • Documented samples of content development, publications, and/or organizational resource aids (such as one-pagers, presentations, web postings) to support knowledge transfer via virtual or in-person training sessions.
  • Awareness and practice of Diversity, Equity and Inclusion strategies within community settings.

Additional Preferred Skills

  • Strong cultural humility and affinity for multicultural environments.
  • Driven leadership style for managing large scale, highly-visible, fast-paced, complex projects.
  • Excellent written and oral communication skills, including experience writing project reports and grant proposals.

Travel: May have up to 10% travel expectation if travel conditions are favorable based on CDC recommendations.

Salary: $65,000-85,000 for 3 bands of Expert (0-5yrs direct experience), Advanced (5-10yrs direct experience), or Senior (10yrs or more direct experience).

FCI is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Skip to content