Archive for: Careers

Nurse Trainer

Location: Durham, NC (Hybrid schedule with 1-2 days onsite weekly)

Position Type: Full-Time (80% to 100% FTE)

Reports to: Director of Nursing

Program Description: Family Connects (FC) is a model for a community-based program supporting new parents in caring for their newborns, offering physical assessments of the postpartum person and infant, addressing questions about caring for a newborn, providing supportive guidance, and helping them access any needed community services or resources. The goal of Family Connects’ home visits is to support and assess family needs in 12 domains of physical and psychosocial well-being and facilitate referrals and connections to community agencies to support families in these areas. The model combines top-down identification and alignment of key community resources with a bottom-up approach of engaging individual families through short-term nurse home visiting. The program is currently being implemented in over 40 communities nationwide, with additional partners beginning implementation this year.

Occupational Summary: The Nurse Trainer serves a key member of the Family Connects International’s Nursing Leadership team to help onboard and support Family Connect partners and their nursing staff who provide home visits to families with newborns. Job functions include providing training and educational resources, the use of virtual platforms for training and communicating with partners, and periodic traveling to perform on-site evaluation for certification.

Work Performed:

  • Champion and fully learn all aspects of the Family Connect model, with particular focus on the Family Connects home visiting protocol reflected in the current program implementation manual.
  • Assist in planning, developing, and delivering educational content and resources for Family Connects community partners.
  • Develop and perform evaluations of nurse learning.
  • Provide guidance to nurses and nursing supervisors in response to their questions and concerns.
  • Utilize web-based communication and training methodologies as used by the team.
  • Travel nationally to visit community partners, conduct home visits alongside nurses, and provide coaching (up to 20%).
  • Keep training resources, documents, and other training tools up-to-date and easily available on cloud-based resources like Sharepoint and Teams.
  • For candidates without Family Connects home visiting experience, some time may be spent performing home visits for families with newborns to gain clinical experience with the Family Connects program.

Required Qualifications at This Level:

  • BSN required.
  • Active unencumbered North Carolina RN license required, unless a higher-level active unencumbered North Carolina nursing license is held (e.g. certified nurse midwife or nurse practitioner).
  • Maintain active CPR certification.
  • Minimum 3 years clinical experience, including at least 1 year of nursing experience in maternal and/or infant health.
  • Experience working with culturally diverse populations and ability to demonstrate sensitivity, flexibility, adaptability, and affinity for a multicultural environment.
  • Experience and comfort with delivering formal presentations, both in person and virtually.
  • Ability to manage a flexible yet demanding schedule with multiple competing demands while providing a high level of customer service.
  • Ability to work independently and in teams.
  • Commitment to universal home visiting as a public health intervention for newborns and their families.

Preferred Qualifications at This Level:

  • MSN or MPH.
  • Knowledge or experience related to adult learning theory and practice.
  • Comfortable with Microsoft Office Suite and Learning Management Systems.
  • Spanish language proficiency.
  • Experience with project management, teaching, program implementation, nurse management, and/or data monitoring and evaluation.

Physical Requirements:

  • Extended sitting (up to 8 hours per day).
  • Keyboarding
  • Ability to work in different (changing) locations.
  • Ability to move or lift at least 50 pounds.
  • Ability to climb stairs.
  • Ability to perform duties in an active environment with changes in climate and noise level.
  • Requires regular kneeling, bending, and sitting on the floor.
  • Drive in all types of weather.
  • Ability to travel in air, train, and car.

Salary: $60-$75K commensurate with experience for Senior (10+ years), Advanced (5-10 years), and Expert (0-5 years)

FCI is committed to building a culturally diverse team. We strongly encourage minority and bilingual candidates to apply. The above statements describe the general nature and level of work performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.

Medical Director

Background

Family Connects is a universal nurse home visiting program that provides nurse intervention and referral to community resources for families with newborns. We believe that all newborns deserve a warm and secure connection to family and community from the start. And we know that these essential connections are often strongest when care for a family’s social, emotional, and physical health are in place. Too often, however, medical providers and community agencies aren’t well aligned, creating gaps and possibly leading to poor health outcomes. We connect families of newborns to trained nurses and community supports during the critical postpartum period. No family should have to navigate this period of tremendous transition alone, and Family Connects International is invested in the healthiest outcomes for newborns and their families. At Family Connects International, we coach our trusted community partners to provide home visiting services and build relationships with local community agencies and providers.

Our mission is to strengthen connections for families with newborns and link them directly to supportive community care resources. Our vision is equitable outcomes for each and every newborn. We are guided by values of equity, collaboration, and integrity.

Duties

Support Medical Directors of Family Connects programs at community partners across the country, along with FCI Directors of Nursing and Implementation.

  • Co-develop training materials for new medical directors.
  • Provide training and ongoing technical assistance for medical directors.
  • Co-develop model clinical guidelines, presentations, and white papers that medical directors can use in their work.

Support Family Connects International as we provide expert guidance to community partners.

  • Review training materials developed by nurse trainers as needed.
  • Co-develop training materials with nurse trainers as needed.
  • Analyze best practices and trends, and formulate and implement recommendations to improve the quality and safety of the Family Connects model.

Represent Family Connects as an advocate at conferences, in front of legislators, and in other public venues.

  • Identify appropriate opportunities for presentation, especially at medical conferences.
  • Make a persuasive case for the role of Family Connects in advancing maternal and infant health.

This role does not include any direct patient care or supervision.

Schedule

  • 8 hours per week (0.2 FTE).
  • Flexible schedule.
  • Occasional evening hours required to meet with partners in other time zones.

Required Training

  • Current State of North Carolina medical license required.
  • Board certified in Family Medicine, or otherwise board certified to care for both newborns and postpartum mothers.

 

Community Alignment Support Specialist

FCI trains over 50 community partners in 20 states on how to implement the evidence-based Family Connects (FC) Model that provides family-centered, whole-person integrated care for newborns and their families. Participating communities offer home visits by FC-trained nurses within the first few weeks of birth to promote equitable maternal and infant outcomes and to connect them to local community resources. Family participation is voluntary, free, and an option to all of the community’s residents who have a newborn.

Occupational Summary

The Family Connects International Community Alignment Support Specialist (CASS) is a highly-skilled instructor to community partners and internal implementation specialists on how best to cultivate local relationships with other agencies to ensure families with newborns have a robust, referral network to meet all their needs. This position works within the Community Impact Team and reports directly to the Director of Community Impact.

Duties

Provides guidance, training, and support to FCI’s community partners in a team-based approach with the Implementation Team and Nursing Team to support the community alignment component of the FC Model.

  • Provide technical assistance on writing Community Alignment Plans, developing Community Advisory Boards, training local Community Alignment Specialists, and creating a resource referral directory.
  • Co-creates processes to center family voice in continuous process improvement in the implementation of the local FCI programming.

Trains local practitioners on evidence-informed approaches of community engagement, activism, and coalition action for systems building, re-engineering, or transformation.

  • Offers strategic support through cohort calls, partner-specific support calls, and individualized coaching sessions for local staff and/or stakeholders.
  • Develops and updates guidance documents for community alignment for community partners, including the Community Alignment Guide, training materials, and other informational and educational materials.
  • Creates or adapts content for FCI Learning Management System on key frameworks for community/coalition building such as Collective Impact.

Advises community partners on how to strengthen their local networks of agencies and systems with data-informed strategies for coordination and capacity-building using insights from FCI data systems and local administrative data.

  • Convenes local stakeholders to facilitate reviews of local assets and gaps to develop strategies for promoting equitable outcomes for each and every newborn.
  • Creates, reviews, and/or provides feedback on community alignment reports for community partners- as needed.

Serves as an internal subject matter expert by providing implementation specialists education, tools, and process improvements for community alignment, including the Community Alignment Manual to support internal FCI staff in their direct support to community partners.

  • Ensure quality of FCI’s support in the community alignment space by providing monthly structured reviews and learning questions for KPIs.
  • Present on community alignment at internal and external forums.

Required Qualifications

  • Education/Training: Master’s degree in public administration, urban planning, business, social psychology, public health or a related field (for example, social work, policy) or equivalent experience.
  • Minimum of five (5) years in leadership roles for community engagement, systems improvement, facilitation, and/or professional training.
  • Two (2) or more years of demonstrated experience leading community initiatives for social change and/or public health programming.
  • Advanced proficiency with project management tools and approaches for managing complex projects.
  • Documented samples of content development, publications, and/or organizational resource aids (such as one-pagers, presentations, web postings) to support knowledge transfer via virtual or in-person training sessions.
  • Awareness and practice of Diversity, Equity and Inclusion strategies within community settings.

Additional Preferred Skills

  • Strong cultural humility and affinity for multicultural environments.
  • Driven leadership style for managing large scale, highly-visible, fast-paced, complex projects.
  • Excellent written and oral communication skills, including experience writing project reports and grant proposals.

Travel: May have up to 10% travel expectation if travel conditions are favorable based on CDC recommendations.

Salary: $65,000-85,000 for 3 bands of Expert (0-5yrs direct experience), Advanced (5-10yrs direct experience), or Senior (10yrs or more direct experience).

FCI is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Implementation Specialist

FCI VISION FOR FAMILIES 

The Family Connects International (FCI) team seeks to build lasting community collaborations to ensure equitable outcomes for each and every newborn. FCI trains local community partners on how to provide entrusted care and local referrals for families with newborns using the evidence-based Families Connects Model. As a universally offered program, all the families with newborns in implementing communities can receive a Family Connects home-visit for free. 

 

Occupational Summary: The Family Connects International Implementation Specialist delivers a range of direct implementation supports, including serving as the lead expert of the Family Connects evidence-based model to community partners. This position may also lead or assist with the development of implementation tools, measures, processes and learning resources that may be useful to community and state partners or to team members providing implementation support. This position supports development of the scope of work and contracting process for new or renewing contracts, manages the community partnership relationship through the phases of development from inquiry through to expansion and serves as the lead point of contact for community partners in the Family Connects community partner network. This position serves as a member of the Implementation team and is supervised and supported directly by the Senior Manager, Implementation Operations, who reports to the Associate Director of Community Partnerships. 

 

Responsibilities 

  • Provide support and guidance to community partners throughout the implementation phases of the Family Connects evidence-based model, including the planning and facilitation of regular monthly or bi-weekly technical assistance calls; 
  • Manage multiple complex timelines, including documentation and reporting of key contract deliverables; 
  • Collaborate with FCI cross-functional team members to ensure coordination and alignment of internal resources; 
  • Prepare for, lead and/or actively participate in implementation process improvement work groups, model presentations, and/or conferences; 
  • Attend all FCI required meetings and training sessions, including a monthly in-person all staff meeting, participating and/or facilitating as necessary; 
  • Interaction with all FCI colleagues and community partners in a highly collaborative and professional manner; 
  • Perform other related duties incidental to the work described herein. 
  • The above statements describe the general nature and level of work performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel. 
  • Required Qualifications: 
    • Education/Training: Master’s degree in a relevant field (e.g., healthcare administration, public policy, public administration, social work, psychology, or public health with quality improvement/systems emphasis) or equivalent work experience and with proficiency in implementation science and project management.  
    • Ability to attend on-site meetings 1-2 times each month. Additional on-site days and travel as determined by supervisor and/or leadership. 

*Preference given to candidates who meet the criteria for Advanced or Senior Implementation Specialist 

Implementation Specialist, Senior 

  • 6- years or more of experience in program management including in a leadership capacity 
  • At least 6 years of experience in a senior role leading teams and managing staff in providing technical support 
  • At least 6 years of experience in stakeholder engagement and facilitation 
  • Proficiency level knowledge of implementation science with proficiency in project management, leadership, and quality improvement 

Implementation Specialist, Advanced 

  • 3-5 years or more of experience with increasing responsibility in program management, including in a leadership role 
  • 3-5 years or more of experience with increasing responsibility in an implementation role for an evidence-based model across multiple communities of varying size and complexity 
  • 3 years or more of experience in stakeholder engagement and facilitation including leading high-level meetings 
  • Demonstrated proficiency in complex implementation planning and working knowledge of project management, leadership, and quality improvement 

Implementation Specialist 

  • 1-3 years of experience in the implementation of an evidence-based model with increased responsibility 1-3 years of experience providing technical support and consultation 
  • Growing proficiency in implementation planning, project management, stakeholder engagement and quality improvement 

Travel Requirements: This position may require up to 15% travel. 

 

Physical Requirements: Extended sitting (up to 8 hours per day). • Keyboarding, • Ability to work in different (changing) locations. • Ability to move or lift at least 50 pounds. • Ability to climb stairs. • Ability to perform duties in an active environment with changes in climate and noise level. • Requires regular kneeling, bending, and sitting on the floor. • Drive in all types of weather. • Ability to travel by air, train, and car. 

Salary: $60,000-80,000 based on experience 

FCI is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. 

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